Article 1 – Field of application
The terms and conditions of sale (" GTCS ") apply to the transactions made on the site www.apdran.com hereinafter referred to as the " site ", site edited by the company Apdran Accessories, an Individual Company with a capital of 2200 euros, registered at the RCS of Brest under the number 818 893 687 00017 and whose registered office is located at the address 20, rue Jules Llull, 29200 Brest Bretagne (" Seller "), to buyers , and in particular its terms of purchase, on which the GTC shall prevail in accordance with the provisions of article L. 441-6 of the Commercial Code and applies to the following products :
APDRAN is clear from all responsibility regarding any damage, direct or indirect, regardless the causes, origins or natures and the consequences that might arise, if it was a possible fraudulent intrusion on our site, with as consequence the impossibility to access, use, and importance given to any information originating directly or indirectly this intrusion on the site affected.
Any order of a product proposed on the website Apdran.com assumes that these GTC and the withdrawal must be consulted and accepted, and this is manifested by the fact of ticking the box "I have read the terms and conditions of sale and withdrawal, and I adhere without reservation."
the sale of products offered by the brand Apdran is impossible without having first accepted without reserve, the clauses below.
Article 2 : Object
the terms and conditions of sale between the company Apdran Accessories and the client are defined by the conditions present here. They concern the following steps : ordering, payment, delivery and after-sales SERVICE, . They allow you to carry out all the stages necessary to the placing of the order and ensure the tracking of this order between the contracting parties (company and customer).
Or restrictions or reserves may be applied. Apdran reserves the right to modify them at any time and without notice. In this specific case, the applicable conditions will be those in force at the date of the order by the customer.
Article 3 : Products.
APDRAN aims to put on sale its costume jewelry and fashion accessories within the limit of stocks available. The products are those contained in the sale the day of the consultation by the user. When the product is unavailable, it appears on the website, to default, in case of error, APDRAN will notify the customer by email in the shortest possible time. If the product has already been paid, APDRAN undertakes to reimburse the price of the item to the customer. The products offered for sale are described and presented with the greatest possible accuracy. However, if errors or omissions were able to occur as for this presentation, the responsibility of APDRAN could not be committed. The photographs and texts illustrating the products do not enter the contractual field.
Article 4 : Prices of the products.
The prices are indicated in Euro inclusive of VAT. They take into account of T. V. French, applicable on the date of the order. If the rate of VAT is altered, these changes would be passed on to the prices of the items. APDRAN reserves the right to modify its prices at any time. These prices could, however, be changed once the order is validated. The indicated prices do not include postage which will be added to the total order and will be specified to the customer during the definitive validation of his order.
The products remain the property of APDRAN until perfect payment of the price.
The marketing and delivery of products is limited to the territories and countries listed in the ordering process. In the case of an order towards a country other than Metropolitan France, the customer is solely responsible for the following information :
The products and services offered by APDRAN are presented on the website in French and English. The foreign customers thus carry out their orders in full knowledge of the facts, and not be able to assert their ignorance, linguistic and regardless of the way you communicate with Apdran Accessories.
Article 5 : Order.
- The client that is performing a command directly on the site must follow the following procedure : Choose the different products for which they have an interest and click on the link "Add to cart". A summary of the selected product will be displayed, and the customer will have the option to continue shopping, either click on the link "order". By clicking on "Order", the customer accepts the price, the obligation for payment in connection with the description of the product and the shipping fees.
The order can be registered on the site if the customer has created an account successfully. The customer will be able to log on to the website using his email address and his password which are strictly personal to him.
The shipping costs in Metropolitan France are free of charge. For shipping costs outside Metropolitan France, they are calculated based on the geographical area of delivery, and are indicated to the customer before the validation of his order.
The order is effective when the client will have read and agreed to the terms and conditions of sale by clicking on the check box " provided for this purpose. Payments are by Paypal or by credit card via the secure platform Payplug (CB, Visa, Mastercard).
Apdran Accessories acknowledge receipt of the order from its validation with its back-office, and the customer will receive an order form by mail a summary of : the product, the quantity and price of the products selected by the customer, as well as the mode of payment chosen, their contact details and the delivery address of the package.
Article 6 : Payment and transaction security.
The amount that must pay the customer the amount in euros indicated at the time of order confirmation. The customer warrants to Apdran Accessories that it has the necessary permissions to use the payment method he has chosen during the registration of the order.
In order to ensure the security of payments, the site uses the secure payment services of Paypal and Payplug. The payment will be made via Paypal or by Credit Card on the secure page of Payplug (Carte Bleue, Visa, Eurocard/Mastercard). In any case, APDRAN reserves the right to refuse any order or delivery for a valid reason, for example :
- in the event of a dispute over payment of a previous order,
- the refusal of the bank authorization during the online payment,
- the unavailability of the product,
- an abusive request of the client,
- a presumption of impossibility for the client to enter into a contract
- a clear intention on the part of the client to harm APDRAN
or for any other reason that APDRAN reserves the right to explain to the client. The responsibility of APDRAN will in no case be held liable in this regard.
When the order is validated, the payment request is routed in real time on the secured payment system. The electronic payment manager issues an electronic certificate.
Article 7 : Right of withdrawal.
In accordance with article L. 221-18 of the consumer code, the customer has a period of fourteen (14) days from the receipt of the products, to withdraw and return the products ordered, at his own expense.
The products must imperatively be returned to the customer service APDRAN to the address indicated below, in a perfect state of resale (complete, not damaged etc...), in their original state (packaging, accessories, instructions...), and have contacted by e-mail the team Apdran Accessories of the withdrawal.
After receipt and verification of returned products, APDRAN undertakes to refund of the entire amount paid by the customer for the purchase of the products concerned, including the costs of standard delivery, and by using the same means of payment as the customer as a means of repayment.
In accordance with article L. 221-24 of the consumer code, APDRAN shall refund the corresponding amount, without delay (if delay there was, a justification will be provided by e-mail) within fourteen days from the date of disclosure by the customer of the decision to withdraw. APDRAN may, however, withhold the reimbursement until recovery of property.
The customer should contact the team of customer SERVICE APDRAN and read the section on "exchanges/returns" for the procedure.
Article 8 : Warranty.
APDRAN, in application of article L. 217-15 of the consumer code relating to the commercial guarantee, the customer in the event of problems, send a claim by mail to the following address email@example.com in a period of 14 days after receipt of the order, and if it concerns a matter relating to the compliance of the products (error of order preparation, product damaged, defective quality of a product etc...).
The customer will take care to itemize in the complaint the grounds, while specifying the order number and what are the(s) product(s) concerned by the complaint.
If are not respected the time limit and the complaint procedure, the customer will no longer have the opportunity to make a direct claim with APDRAN to control non-conformity or observation of apparent defects of the products delivered, the products then being deemed compliant and free from defect.
If the error in the command or the default is found, the process of return of non-compliant products are listed below.
All risks related to the return of products is supported by the client.
Products modified, repaired by the customer are strictly excluded from the warranty business. It will not support the returned product damaged due to improper use.
A product returned by the customer in respect of the terms and conditions specified by Apdran Accessories will be exchanged, refunded the purchase price or repaired by our team.
The folds are to be returned to the following postal address : APDRAN ACCESSORIES - 20 RUE JULES LLULL - 29200 BREST
In the case of a repair, the defective products will be supported at the registered office of APDRAN after-sales service (SAV), 20 rue Jules Llull 29200 Brest address where should be sent the products to be repaired. The treatment by APDRAN (SAV) for the repair of a product is approximately two weeks, excluding shipment time.
In addition to the commercial guarantee of APDRAN indicated above, it remains in all cases covered by the legal guarantee of conformity of articles L. 217-4 L. 217-12 of the code of the consumption, and that of the relative defects of the thing sold resulting from articles 1641 to 1648 and 2232 of the Civil Code.
The legal provisions relating to the legal warranty of conformity and defects of the thing sold are outlined below :
Article L. 217-4 of the consumer code provides :
"The seller delivers goods in conformity with the contract and answers defects of compliance existing during the issuance.
He also answers defects of conformity resulting from the packaging, instructions for assembly or installation when it was put at its load by the contract or was realized under its responsibility. "
Article L. 217-5 of the consumer code provides :
"The property is in conformity with the contract :
1° If it is specific to the usually awaited use of a similar good and, if applicable :
- if it matches the description given by the seller and possess the qualities that the seller presented to the buyer as a sample or model ;
- if it has the qualities that a purchaser can legitimately expect given the public statements made by the seller, the producer or his representative, particularly in advertising or on labelling ;
2° Or present the characteristics defined by mutual agreement by the parties or is specific to any special use sought by the purchaser, brought to the knowledge of the seller and the latter accepted. "
Article L. 217-12 of the consumer code provides :
"The action resulting from the defect of conformity is prescribed by two years from delivery of the goods. "
Article L. 217-16 of the consumer code provides :
"When the buyer asks the seller, during the course of the commercial guarantee which was granted when the acquisition or repair of movable property, a restoration covered by the guarantee, any lock-in period of at least seven days, adding to the duration of the warranty left to run.
This period runs from the intervention request of the buyer or the provision for repair of the property in question, if this provision is later than the request for intervention. "
Article 1641 of the Civil Code provides :
"The seller is obliged to guarantee in respect of hidden defects of the thing sold which render it unfit for the use for which it was intended, or which so impair that use that the buyer would not have acquired it or would only have given a lesser price if he had known. "
Article 1648 paragraph 1 of the Civil Code provides :
"The action resulting from latent defects must be brought by the purchaser within a period of two years from the discovery of the defect. "
When the period of commercial guarantee of 30 days is expired, or when the customer has attempted to repair her bracelet, the repair of the bracelets only, will be offered to the customer by APDRAN, with the financial participation of the client which will be set during the exchange of emails. To do this, write to the address of the SAV APDRAN or to the email address firstname.lastname@example.org . The return of goods outside of the warranty must be accompanied by the payment of the compensation (by cheque is not in order.).
Article 9 : intellectual Property
All elements of the site such as products, the visual, including the underlying technology covered by intellectual property rights, are protected and are the exclusive property of APDRAN ACCESSORIES. Any unauthorized use of the content of the website by a third party person will be subject to prosecution.
The user with a personal Internet website and wishing to place a simple link to this site on his personal site must obtain the prior permission of APDRAN.
Any hypertext link to the site APDRAN and any site or third parties using various techniques such as framing, deep-linking, in-line linking or any other deep linking technique is strictly prohibited. Any link, even tacitly authorized, must be removed on simple request of APDRAN. Hyperlinks can be referred to websites other than the Site. Apdran disclaims any and all liability in the case where the content of these sites violate the laws and regulations in force.
Article 10 : Signature and proof
In accordance with the provisions written in the articles 1365 to 1367 of the civil Code, from the Order n°2016-131 of February 10, 2016 in particular relating to the electronic signature, credit card number and the final validation of the order that are supplied by the customer constitutes an electronic signature and express acceptance of all operations carried out on the site between the parties.
This validation will be worth payability of the sums engaged by the seizure of articles appearing on the purchase order. If the client observes a fraudulent use of his bank card, the customer must, as soon the observation of this use, quickly contact the customer service of Apdran by sending an email to email@example.com.
The evidence of the communications, orders and payments between the parties are represented by the accounting records computerized, which are stored in the computer systems of Apdran Accessories and its partners, in conditions of safety and reasonable.
Article 11 : customs Duties
Any order placed on the site and delivered outside of the territory of metropolitan France, will be subject to possible taxes and customs duties imposed when the parcel reaches destination.
Will be the responsibility of the customer, the customs duties and taxes, if any, to the delivery of an article in the country in question. Information relating to customs duties and taxes applied in the country of the customer will not be provided by the site Apdran Accessories, including no liability will be jeopardized in the event of a potential problem, and should be known to the customer before a possible control of the site.
Article 12 : Entire agreement
The present general conditions of sale and the order summary transmitted to the customer form a contractual ensemble and constitute the whole contractual relations between the parties.
Article 13 : Delivery
The products are shipped only (the invoice will be sent by e-mail) to the address of delivery indicated by the customer when placing an order, by parcel tracking The Mail in 2 to 8 working days (for metropolitan France).
Delivery times remain indicative, as of the day following the validation by the customer of its order, and correspond to the deadlines of treatment and delivery (dispatch of goods by Post) in working days.
Any liability of APDRAN would be engaged at about the time indicated. In case of unusual delay, however, an email will be sent to the customer by APDRAN explaining the reasons for the delay.
APDRAN, in all cases undertakes to ensure delivery within a maximum period of seven days (7) starting on the day following the date of purchase, subject to full payment of the price, in accordance with the provisions of article L. 216-1 of the code of the consumption.
In case of absence of the customer, the postman leaves a notice of passage, indicating the conditions for removal of the colissimo (place and time). It is possible to follow the evolution of the package on the site www.coliposte.net.
In case of non receipt of the parcel follow-up after 10 working days, without any notice of the passage pointed out, it is recommended to check its status on the site www.coliposte.net and/or contact the customer service APDRAN by e-mail at firstname.lastname@example.org.
APDRAN not be bound by any obligation in the event of erroneous or missing in the delivery address or the identity of the customer during the order entry performed by the latter.
APDRAN cannot be held responsible for delivery delays due to La Poste or any other carrier. Transport risks are borne by the customer, who has the case may be, to make a protest with the postal services or with the carrier, the result of the undue delay found.
APDRAN declines any responsibility in case of loss or theft of the products ordered, strike, or any fortuitous event or force majeure.
In the case of delivery of a parcel is open and/or damaged (cardboard bearing visible traces of opening and/or deterioration), the client must refuse the parcel at the Post office or any other carrier.
If the customer has not had the opportunity to refuse the package when delivery of the parcel is open and/or damaged (in the case of non-remitted in person only) and in case of any missing products upon delivery of the order, he must notify his claim thereto within 3 business days of the receipt of the order to the after-sales service in writing to the email@example.com.
Any claim relating to a missing product or a package opened and/or damaged made after this time will be rejected, and APDRAN will be released from any liability.
The language of these general conditions of sale is French. This contract is subject to French law. And in the event of a dispute relating to an order and/or these general conditions of sale, the French courts will be only competent.
For any requests or questions regarding the partnerships, the press, as well as for any additional information concerning the parcel, the orders, the products or the trade mark, the address firstname.lastname@example.org is available.