How to order ?
To order, simply click on the tab "Add to cart" and then go into your shopping cart to follow the result of the procedure (registration of contact information, choice of transport, choice of mode of payment, etc).
How to use the discount code ?
The discount code you will be asked in the purchase procedure. A tab will appear where you will be able to use your code, which once recorded will recalculate the total amount of your purchase.
How do I change or cancel an order ?
Send us a message in the "Contact us" section or e-mail firstname.lastname@example.org as quickly as possible, in the hope that the command has not been taken into account and carried out. If the command has been sent and the payment is recorded, we will put in place in this specific case the procedure for returns/exchanges.
How to track the shipment of my order ?
Once your order is processed and sent by our team, we will send you an email providing you with the tracking number.
What if I still haven't received my order ?
Write to us using the "Contact us" section or e-mail email@example.com. Please also read the delivery terms and conditions if you are not subject to one of the cases discussed.
How to request a return/exchange an order ?
Just send us a message using the "Contact us" section or e-mail firstname.lastname@example.org . We invite you to read the terms and conditions of returns/exchanges on the corresponding tab.
I have not received the correct product, what should I do ?
Write to us to notify us of an unfortunate error and we will send you the right product in the shortest possible time.
For any other question, please do not hesitate to read our terms and conditions, terms of deliveries, tips for use, conditions of returns/exchanges, or write to us via the "Contact us" section or by e-mail to the address email@example.com.